Encouraging, Comforting, and Urging the Quest to Achieve Team Readiness

Published on October 7, 2011 in Best Practices | No Comments

Individual team members achieve “readiness” when they can repeatedly and confidently demonstrate the ability to perform their required duties – on time, without error, safely, and as expected. Achieving team readiness requires that each and every team member achieve readiness. That everyone can do their jobs and do them well, even in less than perfect operating conditions. The quest to achieve team readiness is the desire and actions taken to ensure that that happens.

For team members to be fully prepared to do their jobs, they have to be ready on 3 dimensions – Knowledge, Execution, and Behavior(see Improve Team Performance: The 3 Dimensions of Readiness). These affect how a team will perform and are an integral part of any readiness assessment or improvement activity.

But the quest to achieve team readiness can be met with challenges, such as:

  • Insufficient time available to allocate to readiness implementation activities
  • People issues (cooperation, ability, attitude, etc.) that inhibit readiness implementation
  • Insufficient resources (financial, capability, etc.) available for implementation
  • Excessive requirements (trying to do too much, unrealistic expectations, etc.) for readiness implementation
  • Process for getting it done (inefficient, uncertain, variable, etc.)

Do not despair. Achieving team readiness is a very real possibility. The quest to achieve team readiness is encouraging, comforting, and urging.

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Encouraging.

  • Achieving team readiness gives each individual team member the knowledge they need to do their jobs, to take care of their customers, to meet the cost and revenue requirements of the business, to power the supply chain, to operate safely, and to have the confidence and respect of their fellow team members.
  • It gives team leaders confidence that the jobs they delegate to others will be done correctly, as expected.
  • It will yield the improvements in team member performance the organization needs to get jobs done successfully and satisfy customers.
  • It can be done with minimal time requirements, in ways that meet people where they are at with their skill sets and capabilities, with realistic requirements and expectations, and using a proven process to get the job done!

Comforting.

  • Eliminate or drastically mitigate the fear, doubt, stress, anxiety, mistakes, expense, dissatisfaction, and embarrassment that are the consequences of task uncertainty.
  • When a team member is uncertain about how to do a task, a job, there is the potential for trouble. When team members have the knowledge they need to do their jobs, to perform a procedure , to use and apply various tools or techniques, to operate equipment, or to cover for someone else that may be ill or on vacation, the possibility for trouble is mitigated.
  • Team leaders, suppliers, and customers can have confidence and the peace of mind that jobs will be done correctly.

Urging.

  • Knowing that a team member who is unprepared to do their job, who lacks experience, who does not have adequate resources for help or knowledge easily available or who otherwise lacks confidence is a force for trouble.
  • No one wants to experience the negative consequences of a job that is not done correctly, safely, on time, or as expected. Taking deliberate action to achieve team readiness will mitigate the risk of trouble.
  • Never be lulled into a false sense of security that people will know what to do when called upon. Do not wait until after a problem occurs or until sometime in the future when it is more convenient. Take action now. Be wise, be proactive. Prevent problems before they occur.


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Give each team member the knowledge they need to be successful. Achieve team readiness.

TeamReadiness Helps Your Team
Achieve Readiness


  • 1. We document your plans, procedures, processes, policies, best practices, and training courses.

  • 2. TeamReadiness documentation is highly visual, easy-to-use and easy-to-understand.

  • 3. TeamReadiness documentation provides powerful knowledge that team members, suppliers, and customers need.

  • 4. Our TRM On Demand™ software provides easy and secure online access to your documentation, training, and records.

  • 5. Easily create online tests and course completion certificates that reinforce learning and build esprit de corps.

  • 6. Easily communicate and collaborate with your team to optimize knowledge and learning.

  • 7. TeamReadiness gets people involved and engaged in ways that promote “buy-in,” sharing, collaboration, and cooperation.

  • 8. TeamReadiness documentation breaks learning down into small, quick, easily understood videos or other formats.

Let TeamReadiness help. We can assist with the entire process to quickly and cost effectively help your team achieve team readiness!




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TeamReadiness® can help!

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