{"id":117,"date":"2009-10-13T16:28:29","date_gmt":"2009-10-13T21:28:29","guid":{"rendered":"https:\/\/teamreadiness.com\/?page_id=117"},"modified":"2010-06-23T13:07:29","modified_gmt":"2010-06-23T18:07:29","slug":"benefits","status":"publish","type":"page","link":"https:\/\/teamreadiness.com\/?page_id=117","title":{"rendered":"Benefits"},"content":{"rendered":"<h3><span style=\"color: #003366;\">1. People know exactly how to do their jobs &#8211; alleviates mistakes; reduces stress<\/span><\/h3>\n<ul>\n<li>Pictures &amp; videos of people demonstrating how to do a task to \u201cteach by doing\u201d makes learning easy<\/li>\n<li>Quickly fill skill gaps and minimize risk of jobs done incorrectly<\/li>\n<li>Minimize time and expense required to do a job, rework, equipment damage; repairs, &amp; downtime<\/li>\n<\/ul>\n<h3><span style=\"color: #003366;\">2. People know how to prevent or respond to incidents<\/span><\/h3>\n<ul>\n<li>Minimize loss of life, injury, property damage, insurance claims, and lawsuits<\/li>\n<li>Policies, procedures, and training can mitigate the risk of an incident occurring<\/li>\n<\/ul>\n<h3><span style=\"color: #003366;\">3. People have clear understanding of company policies and expectations<\/span><\/h3>\n<ul>\n<li>Minimize the risk of bad, inappropriate, or criminal behavior <\/li>\n<li>Create a more harmonious and positive work environment <\/li>\n<li>Impose and demonstrate consistent training and enforcement of organization policies<\/li>\n<li>Provide clear expectations and consequences for such things as absenteeism, deadlines, work quality, information security, harassment, drug and alcohol abuse, and discrimination<\/li>\n<\/ul>\n<h3><span style=\"color: #003366;\">4. Task delegation, empowerment, and accountability<\/span><\/h3>\n<ul>\n<li>Able to delegate tasks with clarity and confidence<\/li>\n<li>Free-up time for team members to focus on more complex projects<\/li>\n<li>Minimizes dependence on specific individuals or contractors<\/li>\n<li>Improve coverage during vacations, illness, and absence<\/li>\n<\/ul>\n<h3><span style=\"color: #003366;\">5. Because we all forget&#8230;<\/span><\/h3>\n<ul>\n<li>Clear documentation on how to do a procedure enables team members to refer to the documentation when ever necessary<\/li>\n<li>Relying on memory alone can lead to confusion, delays, insecurity, stress, and mistakes<\/li>\n<\/ul>\n<h3><span style=\"color: #003366;\">6. Enhanced product &amp; technical support<\/span><\/h3>\n<ul>\n<li>Customers can quickly see exactly how to operate and\/or service their products<\/li>\n<li>Field service and product support team members have easy access to operating and service instructions<\/li>\n<\/ul>\n<h3><span style=\"color: #003366;\">7. Improve operating efficiency<\/span><\/h3>\n<ul>\n<li>Clearly documented procedures enable jobs to be done faster,\u00a0 more reliably, and with greater confidence<\/li>\n<li>Eliminate waste, cost &amp; risk of \u201creinventing\u201d or \u201cre-teaching\u201d a procedure every time it is performed<\/li>\n<li>More easily integrate new people into the organization<\/li>\n<li>Knowledge &amp; experience is retained as people come and go<\/li>\n<li>Enables continuous improvement activities through documentation and collaboration<\/li>\n<li>Quickly communicate and integrate procedural changes<\/li>\n<\/ul>\n<h3><span style=\"color: #003366;\">8. Improve customer satisfaction<\/span><\/h3>\n<ul>\n<li>High performing team members provide a greater level of service<\/li>\n<li>Customers see the results of a well run operation; downtime is minimized; perfect order fulfillment is achieved<\/li>\n<li>Customers gain greater confidence in team member\u2019s ability to meet their needs<\/li>\n<\/ul>\n<h3><span style=\"color: #003366;\">9.\u00a0Improve sales process<\/span><\/h3>\n<ul>\n<li>Potential customers see tangible evidence that team members are prepared to provide a well run operation<\/li>\n<\/ul>\n<h3><span style=\"color: #003366;\">10. Minimize training costs and learning curves<\/span><\/h3>\n<ul>\n<li>Videos\/photos showing team members demonstrating their procedures makes learning fast and easy<\/li>\n<li>Training focused on your unique operations maximizes efficiency and a team&#8217;s ability to support your mission<\/li>\n<li>Training can be created, updated, and continuously improved quickly, easily, and affordably<\/li>\n<li>Training courses can be utilized as often as necessary, by as many people as desired<\/li>\n<li>Online delivery for secure, \u201cany time\/any where\u201d access<\/li>\n<li>Online training ensures that everyone is getting the same information, the same consistent message<\/li>\n<li>Automatic email notification reminds people to complete online courses, tests, or to view documents<\/li>\n<li>Easily create customized tests and certifications to reinforce and encourage learning<\/li>\n<\/ul>\n<h3><span style=\"color: #003366;\">11. Lower the risk of liability<\/span><\/h3>\n<ul>\n<li>You have plans for incidents\/emergencies and policies<\/li>\n<li>You provide training for those incidents\/emergencies and policies<\/li>\n<li>You have online records, electronic agreements,\u00a0and test scores showing people received and understood\u00a0the training content<\/li>\n<\/ul>\n<h3><span style=\"color: #003366;\">12. Improve team member satisfaction<\/span><\/h3>\n<ul>\n<li>Team members feel satisfaction in knowing how to do their jobs correctly and with confidence<\/li>\n<li>Team members feel less stress from having to perform multiple complex procedures from memory; as such, they are less likely to make costly mistakes <\/li>\n<li>Team members are recognized and valued for their contributions and expertise when they demonstrate and share their knowledge through video documentation<\/li>\n<li>Customized certification award certificates create esprit de corps, and a sense of pride and accomplishment<\/li>\n<\/ul>\n<h3><span style=\"color: #003366;\">13. Compliance with regulations &amp; best practices<\/span><\/h3>\n<ul>\n<li>Documents are stored online &#8211; safe, secure, accessible<\/li>\n<li>Required procedures, plans, &amp; training are available<\/li>\n<\/ul>\n<h3><span style=\"color: #003366;\">14. Promotes a learning organization and culture<\/span><\/h3>\n<ul>\n<li>Enables continuous capture, transfer, improvement, retention, and reuse of knowledge, necessary to build a world-class organization<\/li>\n<li>People have a tool to document and share their best practices<\/li>\n<\/ul>\n<h3><span style=\"color: #003366;\">15. First Responders\u2019 information is readily available to assist in an emergency<br \/>\n<\/span><\/h3>\n<ul>\n<li>Easily maintain list of people needing assistance in an emergency<\/li>\n<li>Critical building &amp; tenant information readily available to first responders<\/li>\n<li>Hazardous material information readily available<\/li>\n<li>Neighborhood information about people, facilities, and resources that could help with an emergency or that should be considered when addressing an emergency<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>1. People know exactly how to do their jobs &#8211; alleviates mistakes; reduces stress Pictures &amp; videos of people demonstrating how to do a task to \u201cteach by doing\u201d makes learning easy Quickly fill skill gaps and minimize risk of jobs done incorrectly Minimize time and expense required to do a job, rework, equipment damage; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":47,"menu_order":5,"comment_status":"open","ping_status":"open","template":"subpage.php","meta":{"footnotes":""},"class_list":["post-117","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/teamreadiness.com\/index.php?rest_route=\/wp\/v2\/pages\/117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teamreadiness.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/teamreadiness.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/teamreadiness.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/teamreadiness.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=117"}],"version-history":[{"count":40,"href":"https:\/\/teamreadiness.com\/index.php?rest_route=\/wp\/v2\/pages\/117\/revisions"}],"predecessor-version":[{"id":2364,"href":"https:\/\/teamreadiness.com\/index.php?rest_route=\/wp\/v2\/pages\/117\/revisions\/2364"}],"up":[{"embeddable":true,"href":"https:\/\/teamreadiness.com\/index.php?rest_route=\/wp\/v2\/pages\/47"}],"wp:attachment":[{"href":"https:\/\/teamreadiness.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}