Hospitals & Healthcare

Published on September 13, 2013 in Market Segments | No Comments
The New England Journal of Medicine (January 2013) reported the strong correlation between checklists and people doing their jobs correctly. Having job-specific reference documents, like checklis...

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TeamReadiness “On February 12, 2009, a Colgan Air, Inc., Bombardier DHC-8-400, N200WQ, operating as Continental Connection flight 3407, was on an instrument approach to Buffalo-Niagara Intern...

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Employee Engagement is a widely promoted, best practice, management objective that attempts to foster, within each individual team member, an enthusiasm for their work that leads to greater product...

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It can be helpful to occasionally stop and take inventory of your team's readiness capability. A team achieves readiness when each individual member can do his or her job — correctly, on time, wi...

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In the dark, early morning hours of June 1, 2009, Air France Flight 447, en route to Paris over the Atlantic Ocean, lost some of its instrumentation while attempting to dodge a thunderstorm. The fli...

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Two gruesome elevator tragedies are reported in the news articles shown below. They are disturbing and give pause to team readiness activities. Here is a summary of the facts: What can be d...

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Respect is the positive feelings and associated actions you show someone or something that you value or hold in high regard. We all want respect. We want to be valued for who we are and the contr...

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Individual team members achieve "readiness" when they can repeatedly and confidently demonstrate the ability to perform their required duties - on time, without error, safely, and as expected. Achie...

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Knowledge, Execution, and Behavior. For team members to be fully prepared to do their jobs, they have to be ready on 3 dimensions - Knowledge, Execution, and Behavior. These 3 dimensions affect ho...

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Top 10 consequences of readiness uncertainty on team performance. When a team member lacks confidence or is unprepared to perform their duties, the possibility for problems, failure, and disaster in...

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